Welcome to Salesforce.org Philanthropy Cloud. With Philanthropy Cloud, you are empowered to engage with the ideals you care about most and participate in a new channel that connects you with affiliated causes and networks. Philanthropy Cloud transforms the way you give and volunteer with the issues you care about. This guide details the Single Sign-on (SSO) process for accessing Philanthropy Cloud.
Philanthropy Cloud supports federated authentication using Security Assertion Markup Language (SAML), which lets you send authentication and authorization data between affiliated but unrelated web services. Philanthropy Cloud supports both an Identity Provider Initiated flow and a Service Provider Initiated flow. Organizations can set up one or both of these login flows.
Identity Provider Initiated Flow - Allows you to log into Philanthropy Cloud with one login from a client application launcher from your identity provider. Usernames and passwords are validated against your organization's user database rather than Philanthropy Cloud managing separate passwords for our service.
Service Provider Initiated Flow - Allows you to navigate directly to https://www.philanthropycloud.com where you can enter your email address and be redirected to your identity provider to authenticate.
Once SSO is enabled for an organization, all users have access to log into the application through SSO. Philanthropy Cloud allows SSO-enabled organizations to indicate on a user by user basis whether or not they have a standard username and password (issued by Philanthropy Cloud) in addition to SSO login options presented on the login screen. Philanthropy Cloud also supports multiple SSO identity providers for a single user.
Important: To enable SSO for your organization, please contact Philanthropy Cloud Support. You will be assigned a representative to coordinate the process.
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