Philanthropy Cloud

Philanthropy Cloud

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›User Guide

User Guide

  • Introduction
  • User Interface
  • Donate
  • Volunteer
  • Appendix

Admin Guide

  • Introduction
  • User Interface
  • Onboarding Workflow
  • Reports
  • Settings
  • User Management
  • Donation Management
  • Integration
  • Content Management
  • Tax Receipts and Pledge Confirmation Emails
  • Batch Pledge Entry
  • Branding
  • Home Page
  • Appendix

iOS Mobile Guide

  • Introduction
  • Installation
  • Featured
  • Explore
  • Profile
  • Donations
  • Volunteering
  • Appendix

Android Mobile Guide

  • Introduction
  • Installation
  • Featured
  • Explore
  • Profile
  • Donations
  • Volunteering
  • Appendix

SSO Guide

  • Introduction
  • Single Sign-On
  • Upload Employees
  • Identity Providers
  • Workplace Interactions
  • Mobile Applications
  • Best Practices
  • Troubleshooting

Volunteer

You can support the causes that are important to you by volunteering.

Volunteer opportunities are as unique as their volunteers. Some volunteer opportunities may be in-person, while others may be virtual. You can choose to volunteer for one-time events, shifts, or flexible opportunities. For example, a volunteer opportunity may run for a weekend and offer the ability to sign up for different time slots on different days.

In some cases, you can donate and volunteer as part of the same campaign. For these joint giving and volunteering campaigns, the campaign name and information is displayed on both the campaign page and on the volunteer opportunity page for easy reference.

You may also be able to see which of your coworkers have already signed up for a particular volunteer opportunity. When social visibility is enabled by your organization, you can view and search the list of volunteers.

You can customize your profile to personalize your Philanthropy Cloud experience. Personalized recommendations display on your Philanthropy Cloud Home page based on the skills and causes you select in your profile, as well as based on your location and engagement history.

Sign up as a volunteer to support your causes and help them reach their goals. You can add your volunteer events to your calendar, as well as make any changes to your sign ups as required.

Note: Because campaigns and volunteer opportunities are fully customizable, their individual look and feel may vary.

Discover Volunteer Opportunities

You can discover volunteer opportunities that interest you in a variety of ways:

  1. Explore your Home page. Your organization highlights and features a variety of content for you. Personalized recommendations also display based on your selected skills and causes.

  2. Hover over a volunteer opportunity displayed on the Home page to view some information about it at a glance, such as its location, a summary excerpt, and any relevant or requested skills that are applicable to the opportunity.

  3. Search for campaigns, volunteer opportunities, and organizations that interest you. You can filter your nonprofit and volunteer opportunity search results based on Location. Volunteer opportunities can also be filtered by Volunteering Date and attendance type, such as In-Person Volunteering or Virtual Volunteering.

  4. Volunteer opportunities can be accessed directly, as well as via campaigns and nonprofits. Select See all from the appropriate details page to see all of the associated volunteer opportunities.

  5. View your volunteer history in your profile and volunteer again.

Sign Up for a Volunteer Opportunity

Once you find a volunteer opportunity that interests you, you can sign up for it and then add it to your calendar so you can be reminded to attend. You can view your upcoming volunteer opportunities in the Volunteering section of your profile, as well as revisit your past volunteer history. You can make changes to your upcoming volunteer opportunities at any time.

Note: Because volunteer opportunities and campaigns are fully customizable, their individual look and feel may vary.

To sign up for a volunteer opportunity:

  1. Select a volunteer opportunity to see its full details and to sign up. Details include attendance type, schedule information, dates, times, location, and any relevant or requested skills that are applicable to the opportunity. Matched skills from your profile are indicated, if applicable. Associated campaign, school, or nonprofit information is also displayed.

    You may also be able to see which of your coworkers have already signed up for a particular volunteer opportunity. When social visibility is enabled by your organization, you can view and search the list of volunteers.

    Select See all to see all of the associated volunteer opportunities. Volunteer opportunity search results can be further filtered by Location, Volunteering Date, and attendance type, such as In-Person Volunteering or Virtual Volunteering.

  2. Select Sign Up to volunteer for an opportunity.

    • For one-time opportunities, review the summary and sign up.

    • For shift-based opportunities, select one or more time slots before signing up.

    • Flexible opportunities enable you to volunteer according to your schedule. You can coordinate with the organizer to arrange your volunteer time. Be sure to log your time once you have volunteered.

    Once you sign up, confirmation details display for your review, and an email is sent to your email address. You can make changes to your sign up or cancel it on the volunteer opportunity page or in the My Volunteering section of your profile.

    Note: Be sure to confirm the time zone information to ensure that you are signing up for a volunteer opportunity that is appropriate for you.

  3. Select Add to Calendar to add the volunteer opportunity to your Google, iCal, Outlook, or Yahoo calendar. You can select Add to Calendar from both the volunteer opportunity page and the Volunteering section of your profile at any time.

  4. To make changes to an upcoming volunteer opportunity, navigate to the Volunteering section of your profile, locate the appropriate volunteer opportunity, and select View. You are redirected to the volunteer opportunity page, where you can select Edit to make your changes. You can alternately navigate to the appropriate volunteer opportunity directly and select Edit.

  5. To cancel an upcoming volunteer opportunity, navigate to the Volunteering section of your profile, locate the appropriate volunteer opportunity, and select Cancel Sign Up or Cancel Shifts as required. You can alternately navigate to the appropriate volunteer opportunity directly and select Cancel Sign Up or Cancel Shifts as required.

  6. To volunteer again, navigate to the Volunteering section of your profile, where you can view your volunteer history. Locate the appropriate volunteer opportunity and select Volunteer Again. You can alternately navigate to the appropriate volunteer opportunity directly and sign up.

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